Question 1

How long does delivery take?

Accepted Answer

Standard delivery takes 4–7 business days, express takes 1–2. You'll get tracking details by email the moment your order ships.

Question 2

Is shipping free?

Accepted Answer

Shipping is free on all orders above $75. Below that, a flat $5.99 shipping fee applies.

Question 3

Which payment methods do you accept at checkout?

Accepted Answer

All major credit and debit cards, plus wallets and Buy Now Pay Later options at checkout. Payments are processed securely — we never store your card details.

Question 4

Can I modify or cancel my order?

Accepted Answer

Orders can be modified or cancelled within 2 hours of placing them. After that, they enter processing — but you can always return items once delivered.

Question 5

What is your return policy?

Accepted Answer

Easy 7-day returns from the date of delivery. Items must be unworn with tags attached. Refunds are processed to your original payment method within 5–7 business days of pickup.

Question 6

How do exchanges work?

Accepted Answer

Request a size exchange from your account dashboard. We ship the new size as soon as the pickup is scanned — no waiting for the return to reach the warehouse.

Question 7

Are sale items returnable?

Accepted Answer

Yes — sale items follow the same 7-day return window. Gift cards and socks are the only non-returnable items.

Question 8

How do oversized fits work with sizing?

Accepted Answer

Our oversized pieces are designed oversized — order your regular size for the intended silhouette. Size down only if you prefer a closer fit. Every product page has exact garment measurements.

Question 9

How should I care for my Khush pieces?

Accepted Answer

Machine wash cold, dry in shade, iron inside out. Detailed care instructions are on every product page and stitched inside every garment.

Question 10

Will you restock sold-out items?

Accepted Answer

Khush Classics restock continuously. Limited Edition drops don't return — that's the point. Join Khush Club to get restock alerts.

Question 11

Which payment methods do you accept?

Accepted Answer

All major credit and debit cards, wallets, and Buy Now Pay Later options at checkout.

Question 12

Is it safe to pay on Khush?

Accepted Answer

All payments are processed through PCI-DSS compliant gateways (Stripe). We never store your card details.

Frequently Asked Questions

Orders & Shipping

Returns & Exchanges

Product & Fit

Payments